Communication Skills and Personality Management 3CD set

Author:
Robert Menard

Description:

Learning how to improve business communication and personality development is important. Get real life tools to help with your personality management skills with answers to questions like these: Do you know when to use the "I" and when to use the "you" statement? Is it better to use the "open ended" or "close ended" questioning technique? Why you should never agree or disagree with opening positions Why take no if the person cannot say yes? What is the meaning of verbal clues such as, "To be honest with you"? How do I manage the bully? In what way should I speak to the boss? How do I get the clam to open up? What are the main personality types that occur in the stress of negotiations?

Your Price: $55.00

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